Smart Medicine SF Inc. Billing Policy

Effective Date: 01/03/2024

Purpose: This policy outlines our billing practices for patients receiving services at Smart Medicine SF Inc. We aim to provide clear and transparent information regarding payment for medical services.

  1. Payment Policy
  • Payment at Time of Service: All services must be paid in full at the time of service. We do not accept insurance or bill third-party payers.
  • Accepted Forms of Payment: We accept cash, credit/debit cards, and electronic payments.
  1. Fees for Services
  • A detailed list of our services and associated fees is available upon request and at the front desk.
  • Prices are subject to change, and patients will be informed of any changes prior to their appointment.
  1. Cancellation and No-Show Policy
  • Cancellation: If you need to cancel or reschedule your appointment, please provide at least 48 hours’ notice.
  • No-Show Fee: A fee of $75 may be charged for missed appointments without prior notice.
  • Rescheduling Fee: Rescheduling with less than 24 hours notice may also incur a $75 fee.
  1. Refund Policy
  • If a patient is overcharged or if a payment is processed in error, a refund will be issued within 7-14 business days.
  1. Patient Responsibilities
  • Patients are responsible for understanding their payment obligations and ensuring payment is made at the time of service.
  • Patients should ensure that their contact information is up to date for billing communications.
  1. Questions and Concerns
  • If you have any questions regarding your bill or our billing policies, please contact our billing department at (415) 598-7633 or info@smartmedsf.com.